Privacy Policy
Privacy Policy
Last updated: August 2026. – Prepared in accordance with Brazilian Law No. 13,709/2018 — the General Data Protection Law (LGPD).
1. Who We Are — Data Controller
Ancae Tecnologia, headquartered at Av. Victor Civita, 2255 — Jd Santa Maria, Osasco/SP, Postal Code 06140-270, Brazil, is the data controller responsible for the personal data processed through this website under the terms of the LGPD.
2. Personal Data We Collect
Information you provide through our newsletter, quotation and Customer Service forms, including your name, email address, phone number, company and message content.
Browsing information automatically collected through cookies, including IP address, pages visited, browsing time and preferences.
3. How We Use Your Data and the Applicable Legal Basis
To respond to quotation requests, contact inquiries and Customer Service requests — based on pre-contractual procedures and legitimate interest under Article 7, V and IX of the LGPD.
To send news and marketing communications — based on your consent under Article 7, I of the LGPD, which may be withdrawn at any time.
To operate, secure and improve the website — based on legitimate interest and the use of necessary cookies.
4. Cookies
We use necessary cookies, which are essential for website operation, as well as analytics cookies for audience measurement and marketing cookies.
Non-essential cookies are activated only after you provide consent.
You may manage your preferences at any time through the Cookie Preferences panel or your browser settings.
5. Data Sharing
Your personal data may be shared with service providers, including hosting, email and analytics providers, strictly for the purposes described in this Policy and subject to appropriate security measures.
We do not sell personal data.
6. Your Rights as a Data Subject
Confirmation and Access
Confirm whether we process your personal data and obtain access to it.
Correction
Correct incomplete, inaccurate or outdated personal data.
Anonymization / Deletion
Request anonymization or deletion of unnecessary or excessively processed data.
Data Portability
Request the transfer of your data to another service provider, where applicable.
Withdrawal of Consent
Withdraw your consent at any time, free of charge.
Information About Data Sharing
Obtain information about the entities with which we share your personal data.
7. Data Protection Officer (DPO) and Data Subject Channel
To exercise your rights or ask questions about the processing of your personal data, please contact our Data Protection Officer:
DATA PROTECTION OFFICER (DPO)
LGPD@ancae.com.br
Responsável: Rafael Andrade
8. Data Retention & Security
Personal data is retained only for as long as necessary to fulfill the purposes described in this Policy or to comply with applicable legal and regulatory requirements.
We implement appropriate technical and administrative safeguards to protect personal data against unauthorized access, loss or alteration.
9. Changes to This Privacy Policy
This Privacy Policy may be updated at any time.
We recommend reviewing it periodically.
The date of the most recent update is displayed at the top of this document.
